The hotel offers amenities for your comfortable stay and unforgettable experiences
Elegant Room Design
“The room I stayed in featured beautiful old stone walls and luxurious bedding, creating a truly elegant atmosphere.” view full review
Well-equipped Gym!
“The health club was fully equipped and complimentary, providing a great opportunity for a workout during my stay.” view full review
Quality Breakfast!
“The breakfast offered a good quality selection of classic Lebanese dishes that were both satisfying and delicious.” view full review
Great Entertainment
“The room included a big TV with excellent channels and WiFi that made it easy to unwind and enjoy entertainment.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Entertainment
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard, Brazil Street,
Zahle,
Lebanon,
-,
Beqaa Governorate
Map view
Boulevard, Brazil Street,
Zahle,
Lebanon,
-,
Beqaa Governorate
City landmarks
Zahlé
Berdawni
1.1
km
Zahlé
Our Lady of Bekaa
1.8
km
Church
Our Lady of Zahle and Bekaa
1.8
km
Church
Mar Elias El Towak
930 m
Mar Elias El Towak monastery
930 m
Saint Elie Church
980 m
Our Lady of Salvation Cathedral
980 m
Church
Our Lady of Deliverance church
980 m
Berdawni Promenade
1.1
km
Zahle Brethren Church
2.2
km
True Vine Church
2.2
km
Stargate Zahle
2.3
km
Eglise Saint-Antoine de Padou
2.6
km
St Jhon
2.6
km
Chapelle Mere de Misericorde
2.8
km
Caves de Ksara
2.8
km
christian cemetary
4.0
km
souk taleta
4.1
km
Abed badran
4.3
km
st elias taalabaya
4.5
km
Couvent jesus la vigne
4.8
km
Saydet Al Bishara
5.0
km
Parking
5.0
km
Nearby
Menshieh Park
90 m
Restaurants
Casino Mhanna
550 m
Berdawni
Casino Arabi
1.2
km
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.1
Location
9.5
Service
6.4
Dining
5.3
Guest reviews
7.8/10
based on 20 reviews
8.6
8.6/10 based on 152 reviews
Grayson
United Kingdom,
January
2025
9.6/10
My stay at the hotel was overall positive with some drawbacks. The rooms were quite lovely and clean, though we did experience some noise from a wedding reception that lasted into the night. Service was a bit lacking in warmth, especially for a hotel that touts itself as five-star, which felt disappointing given the price. However, the location was fantastic and really allowed for a peaceful retreat from the city hustle.
Rooms
8.0
The room I stayed in was very pretty and clean, equipped with all the necessary amenities, offering a great experience. Just be aware that noise can be an issue if there's a party next door or in the main restaurant.
Service
5.0
The service left something to be desired; the staff didn't seem very friendly and often lacked smiles. It felt more like a luxury hotel that didn’t fully meet its promises.
Location
9.0
The hotel is located in a calm area of Zahlé, making it excellent for relaxation, and it's conveniently situated close to cafes and the river.
Dining
5.0
The dining options were quite poor and not varied at all, which was disappointing during my 12-day stay with my family.
Facilities
7.0
While the facilities were decent, I feel they could be improved to match the expectations of a five-star hotel.
Nathaniel
United Kingdom,
December
2024
5.8/10
The hotel has a fantastic location right in the center, next to the river and close to many cafes. While the outdoor area for dining and drinks is lovely, the rooms felt quite small and limited in amenities. The service could have been friendlier, as some staff members were not very welcoming, which is surprising for a place that markets itself as a five-star hotel. Overall, it’s decent for a stay, but not the value for money I was expecting.
Rooms
5.0
The rooms were extremely small with just one chair and a small table, which made it feel cramped. There were extra towels, but I missed having slippers.
Service
5.0
The service was a mixed bag; while some staff were helpful, I encountered an arrogant older receptionist who made the experience less pleasant.
Location
9.0
The location is fantastic, right in the center next to the river, making it convenient for exploring nearby cafes.
Dining
5.0
The dining experience was underwhelming; it definitely needs improvement as it wasn't up to the standards of a five-star hotel.
Facilities
6.0
The hotel offers a great outdoor area for dinner and drinks, which I really enjoyed, but overall the facilities felt limited.
Hudson
United Kingdom,
December
2024
8.0/10
The hotel has great outdoor spaces that are perfect for events and serves a lovely breakfast. While the rooms are very comfortable, they are quite small with just one chair and a small table. Overall, it's a cozy spot for gatherings but might feel cramped for those needing more space.
Rooms
7.0
The rooms were extremely comfortable but on the small side, only featuring one chair and a tiny table along with the bed.
Service
9.0
The staff were incredibly friendly and helpful, making my stay enjoyable.
Location
8.0
The hotel's location is very nice, providing a peaceful escape while still being close to Zahle's main areas.
Dining
6.0
Breakfast was decent, though I feel it could offer a bit more variety for a 5-star hotel.
Facilities
8.0
The hotel boasts a great outdoor area which is wonderful for dining or drinks.
Aaron
United Kingdom,
December
2024
8.6/10
I had a mixed experience at this hotel. The location is fantastic, right in the heart of Zahleh and near great restaurants, and the rooms were surprisingly spacious and clean. However, I found the service to be lacking, with unfriendly staff, which was disappointing for a place expecting a five-star rating. The dining options were a bit basic and could use more variety, particularly for breakfast.
Rooms
8.0
The rooms were spacious, clean, and nicely decorated, exceeding my expectations in terms of quality.
Service
5.0
The staff wasn't very friendly, and it felt like customer service training was needed.
Location
10.0
The location is fantastic, right in the center of Zahleh, close to cafes and restaurants with a lovely terrace for relaxation.
Dining
6.0
The dining experience was somewhat basic, offering good quality but not much variety.
Facilities
7.0
The facilities were satisfactory, though I didn't feel they matched the hotel’s supposed five-star status.
Stella
United Kingdom,
December
2024
8.2/10
The hotel is located in a fantastic area, right by the river and close to several charming cafes. The staff was incredibly helpful and kind, which made my stay feel special. However, the noise levels in the rooms can be quite disruptive, especially during events, and the dining options need some improvement to meet the expectations of a five-star hotel.
Rooms
7.0
The rooms are spacious compared to other hotels I've stayed in, but I could hear a party from the next door room, and there was some road noise as well.
Service
9.0
The service was excellent; the staff was very attentive and found me a nice, quiet room even though there was a wedding happening.
Location
10.0
The location is superb, right in the centre and close to all Zahle attractions, which made it easy to explore the area.
Dining
5.0
The dining was good, but for a five-star hotel, I expected a richer menu. It was a bit of a shock how limited it felt.
Facilities
8.0
The hotel itself is newly renovated and very clean, which I appreciated.
Theodore
United Kingdom,
December
2024
7.2/10
I had a pleasant stay at this hotel, which is nicely located in a calm area of Zahle, just a short walk from local attractions. The friendly staff made a significant difference during my visit. While the rooms were beautifully decorated and clean, they were quite small and not equipped with the best lighting. The dining experience was less than ideal, and I wouldn't say it was worth the price. Overall, it's a decent place to stay if you don't mind a few downsides.
Rooms
7.0
The rooms were nicely decorated and clean, but I found them to be quite small with poor lighting. Comfortable beds helped make up for it.
Service
9.0
The staff were incredibly friendly and helpful, ensuring I had a quiet room, especially with a big wedding happening that weekend.
Location
10.0
The hotel is in a fantastic spot in Zahle's heart, right next to the river and within walking distance of various cafes and attractions.
Dining
5.0
The dining experience wasn't great; I managed to get food poisoning during my stay, which certainly affected my opinion. I'll think twice about ordering here again.
Facilities
6.0
The facilities were adequate but nothing to write home about.
Stella
United Kingdom,
December
2024
5.4/10
The hotel is located in a calm area of Zahlé, and it's just a short walk to the heart of the city. My room was very clean, but unfortunately, I found myself right above a ballroom where a loud wedding reception went on until late at night. The pillows were incredibly uncomfortable, and while they did provide extra towels, I really missed having slippers. Overall, it's a bit pricey for what it offers, especially considering the service was not very welcoming.
Rooms
5.0
My room was very clean, but it was right above a ballroom where a noisy wedding reception took place, making it hard to get a good night's sleep. The pillows were the worst, and while there were extra towels, there were no slippers provided.
Service
5.0
The service was lacking, with staff not being very friendly or welcoming, which is surprising for a 5-star hotel. I felt that the level of service and amenities provided didn't match the high price.
Location
9.0
The location is great, situated in a calm area of Zahlé and just minutes away from everything in the city.
Dining
5.0
The dining options were a letdown; the food was quite poor and not up to the standards of a 5-star hotel, which was disappointing considering the lofty prices.
Facilities
5.0
The facilities seemed a bit underwhelming for a hotel at this price point, and I expected more luxurious amenities.
Samuel
United Kingdom,
November
2024
8.4/10
The hotel is located in a fantastic place right in the heart of Zahle, close to cafes and a beautiful river view. The rooms were surprisingly high quality, but noise from a wedding reception made it less than ideal for sleep. Service was rather lacking in friendliness, which was disappointing for a five-star establishment. The breakfast quality was quite basic, but there's a lovely terrace to relax and enjoy the surroundings.
Rooms
7.0
The rooms were nicely appointed and much higher quality than I expected, though my experience was marred by noise from a wedding reception.
Service
5.0
Unfortunately, the service was not very friendly, which was surprising for a hotel of this caliber.
Location
9.0
The hotel has a great location right by the river and within walking distance to everything in Zahle, making it convenient to explore.
Dining
6.0
Breakfast was quite basic, not a buffet—which was a bit of a shock—but the quality of the food was good.
Facilities
8.0
The hotel had a nice terrace to relax, which added to the overall experience.
Victoria
United Kingdom,
November
2024
7.6/10
I had a mixed experience at this hotel. The location is excellent, right in the heart of Zahlé, making it convenient for exploring. The rooms were quiet and presented beautifully, but I did notice some smoke smells that were a bit off-putting. The staff were exceptionally friendly and helpful, which definitely added to the experience. The dining options could use some improvement, but the outdoor area for drinks was a lovely touch. Overall, it offers great value, but it’s not without its quirks.
Rooms
7.0
While the rooms were quite nice and appeared clean, there were some lingering smoke smells and a bit of moisture, which detracted from their comfort.
Service
9.0
The service was incredibly friendly and welcoming. The reception was especially attentive and made sure I had a quiet room despite a big wedding happening that weekend.
Location
10.0
The hotel is ideally situated in a calm area of Zahlé, just a short walk from local attractions, making it a great spot to relax and explore.
Dining
5.0
The dining options were somewhat limited, which was disappointing given that it’s a 5-star hotel. However, the outdoor area was a great bonus.
Facilities
7.0
The hotel's facilities were decent, with the outdoor area for meals being a standout feature.
Jake
United Kingdom,
November
2024
9.4/10
The hotel has a fantastic location, right in the heart of Zahleh and just a short walk from many attractions. The rooms are elegant and comfortable, but they do feel a bit overpriced for what you get. The service was friendly, though they didn’t mention the nighttime entertainment outside my window at check-in, which was a bit surprising. Overall, I had a pleasant stay, but there are some areas that could use improvement.
Rooms
7.0
The rooms were elegant and quite comfortable, but they felt overpriced for the experience.
Service
7.0
Check-in was friendly, but I wish they had informed me about the live entertainment outside my window.
Location
9.0
The hotel is ideally located in the center of Zahleh, making it easy to explore the area.
Dining
6.0
The breakfast had a good range of choices, but the quality wasn’t quite up to the standard I expected from a 5-star hotel.
Facilities
7.0
The facilities were nice, but I didn’t find them particularly outstanding.
Olivia
United Kingdom,
October
2024
7.8/10
I spent almost two weeks at this hotel, and while the rooms were just average and a bit overpriced, the overall experience was quite pleasant. The outdoor area for dinner and drinks is lovely, and the breakfast was pretty good. However, the noise from parties next door can be a downside. Overall, it has great potential for functions and a nice ambiance.
Rooms
6.0
The rooms were average, maybe a bit overpriced, but they were quiet. You could hear noise if there was a party next door, though.
Service
Location
10.0
The location is fantastic, right in the center and next to the river, making it convenient for exploring the area and enjoying some peace on the lovely terrace.
Dining
7.0
Breakfast had a big range of fresh choices, although it could improve further to truly match a five-star standard.
Facilities
7.0
While the hotel had great outdoor spaces for dinner and drinks, overall, the amenities felt more suited for functions rather than a luxurious stay.
Jacob
United Kingdom,
October
2024
8.8/10
The hotel is situated in a fantastic location right in the center of Zahle, next to the river and close to local cafes, which made exploring so easy. While the rooms were elegant and clean, I found waking up early due to the daylight a little annoying. The service was professional but could have been friendlier, considering the high price for the stay. Overall, it's a great place to relax but not without a couple of drawbacks.
Rooms
8.0
The rooms were elegant without being overbearing, and they were very pretty and clean.
Service
6.0
The service was professional, but I felt the staff could have been a bit friendlier; nobody smiled during my stay.
Location
10.0
The location is excellent, right next to the river and close to cafes, making it a perfect spot for relaxation.
Dining
5.0
I found the dining experience to be poor compared to what I expected, which was disappointing.
Facilities
7.0
The amenities were good overall, but nothing stood out as exceptional.
Beatrice
United Kingdom,
October
2024
9.6/10
I had a mixed experience at this hotel. On the one hand, the location is fantastic and the rooms are clean and nicely decorated. The breakfast was great, which I really appreciated. However, I had a bit of trouble with noise from a wedding reception that went on until late at night, and the service wasn't as friendly as I would expect from a 5-star hotel.
Rooms
7.0
The rooms were nicely decorated and clean, but I had an issue with noise since my room was right above the ballroom where a wedding was happening.
Service
5.0
The staff seemed a bit unapproachable and I was surprised by the lack of friendliness, especially for a 5-star hotel.
Location
9.0
The hotel is in an excellent location, offering a calm atmosphere a bit distant from the city noise.
Dining
7.0
The breakfast was quite good, but overall the dining experience could improve for a 5-star establishment.
Facilities
7.0
The hotel's facilities met my needs, though nothing particularly stood out as exceptional.
Sophia
United Kingdom,
September
2024
9.0/10
I had a good stay at this hotel, which has a fantastic location in the heart of Zahleh, close to cafes and the river. The rooms are modern with beautiful architectural features, but I had some issues with the service. The staff were friendly and helpful, but there seemed to be a need for better training in customer service. Overall, it’s a nice place but could improve in certain areas.
Rooms
8.0
The rooms are modern with nice architectural features, thanks to the beautiful stone walls, making them visually appealing.
Service
7.0
The staff were very nice and accommodating but could use some better training in customer service to enhance the overall experience.
Location
10.0
The location is fantastic, right in the center of Zahleh, with easy access to all the action and nearby cafes.
Dining
5.0
The dining options were varied but the quality of breakfast left a lot to be desired; it was quite basic.
Facilities
7.0
The facilities were decent but not exceptional, meeting basic needs without any standout features.
Trevor
United Kingdom,
September
2024
9.2/10
I recently stayed at this hotel and was pleasantly surprised by its great location in the heart of Zahleh, just a short walk to charming cafes and the river. The rooms were spacious and beautifully decorated, definitely exceeding my expectations in quality. However, the service could use some improvement, especially regarding communication about events happening nearby. The dining options were decent but not very varied, and it would have been nice to have more choices. Overall, it offered good value for money, but it has its drawbacks.
Rooms
9.0
The rooms were spacious, clean, and nicely decorated, with an elegant touch that wasn't over the top.
Service
6.0
While most staff were friendly, they seemed to lack some skills, and I was surprised they didn't inform us about the nighttime live entertainment right outside our window.
Location
10.0
The hotel's location is fantastic, right in the center of Zahleh, making it super convenient with easy access to cafes and a beautiful terrace next to the river.
Dining
7.0
Dining options were basic but of good quality, although I found the breakfast a bit lacking in variety.
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